Concerns/Complaints

  • It is the intent of the Buckeye Union School District to respond to all concerns and complaints in a serious and timely manner. The District encourages those who have school-based concerns to first seek assistance from the school site. For student issues, please speak with the classroom teacher and, if the issue is not satisfactorily resolved, contact the school site principal.

    If you could not resolve the issue at the school site level, or the matter is not school site-based, please contact the District Office for assistance at (530) 677-2261 or (916) 985-2183. There are instances in which these initial attempts to resolve an issue may not lead to a satisfactory result for the party bringing forth the concern, and there may be a desire to file a formal written complaint. The policies and forms for filing different types of formal written complaints are below.  Completed forms may be emailed to Jackie McHaney JMcHaney@buckeyeusd.org.

    Williams Act Complaints:

    Williams Complaint concerns of deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or misassignment.

    Pursuant to California Education Code Section 35186(f) you are hereby notified of the following:

    1. There should be sufficient textbooks and instructional materials. For there to be sufficient textbooks and instructional materials, each student, including English learners, must have a textbook or instructional materials, or both, to use in class and to take home.
    2. School facilities must be clean, safe, and maintained in good repair. Good repair means that the facility is maintained in a manner that assures that it is clean, safe, and functional as determined by the Office of Public School Construction.
    3. There should be no teacher vacancies or misalignments as defined in Education Code 35186(h)(2) and (3).
    4. To file a complaint regarding any of the above matters, complaint forms can be obtained at the Principal's Office, District Office, or downloaded below.

    Uniform Complaint Procedure (UCP):

    A complaint regarding the violation of specific federal and state programs that use categorical funds such as Adult Education, After School Education and Safety, Agricultural Vocational Education, American Indian Education Centers, American Indian Early Childhood Education, Career Technical Education, Child Care and Development, Consolidated Categorical Aid, Foster Youth Services, Local Control Funding Formula and Local Control Accountability Plans, Migrant Education, Nutrition Services, Regional Occupational Centers, School Facilities, Special Education, Tobacco-Use Prevention Education, and Unlawful Pupil Fees are considered UCP complaints. UCP complaints are filed with the District superintendent or their designee.

    Title IX violations shall also be reported via the Uniform Complaint Procedure (UCP). 

    Title IX:

    A complaint of sexual harassment includes but is not limited to unwelcome sexual advances, unwanted requests for sexual favors, or other unwanted verbal, visual, or physical conduct of a sexual nature made against another person of the same or opposite sex in the educational setting, under certain conditions.  Please see the CDE Title IX webpage for more information.

    Not all complaints fall under the scope of the UCP. Many concerns that do not fall under the UCP remain the responsibility of the District, including classroom assignments, common core, grades, graduation requirements, hiring and evaluation of staff, homework policies and practices, provision of core curricula subjects, student advancement and retention, student discipline, students’ records, The Bagley-Keene Open Meeting Act, the Brown Act, and other general education requirements. The District's administration can assist you in determining whether a complaint is within the scope of the UCP.

    Complaints pertaining to Title IX issues should be filed by utilizing the Uniform Complaint Procedures (UCP) as identified in California Code of Regulations, Title 5, Sections 4600 et. seq. For more information on the UCP complaints and appeals visit the CDE’s Uniform Complaint Procedures and Resolution of Discrimination/Harassment Complaint pages.

    Complaint Against an Employee:

    Every effort should be made to resolve complaints regarding district employees at the earliest possible stage. Any person who complains about a district employee shall be encouraged to resolve the matter informally through direct communication with the employee whenever possible.  The District form for filing a complaint against an employee is found below.